Based on the characteristics of micro, small and medium industrial enterprises being a predominantly family-oriented in addition to the reference for matters related to marketing, accounting, human resources, etc. 

Within one person, a number of deficiencies in a number of different technical and administrative aspects appear in MSMEs which are reflected in the performance of these Facilities in general.

What increases this problem is the failure of these establishments to obtain technical support services. It was found that only about 5.3% of SMEs had previously obtained a service from one of the technical support institutions according to the results of the questionnaire prepared by the Chamber during the establishment of the unit.

Consequently, the SMEs technical support unit aims through this service to help SMEs in overcoming the obstacles they face in terms of technical and support in addition to helping develop technical capabilities to suit the requirements of work or obtain the necessary certificates through networking with a number of entities as well as provide specialized workshops.

It includes all technical services (training, marketing, development, logistics, labor skills, production operations, certificates and specifications).

The most prominent services provided in the field of raising administrative and technical capabilities can be restricted to the following:

•  Signing memoranda of understanding with technical advisory societies to provide solutions for the industrial sector.
•  Preparing databases for technical consultants.
•  Preparing a guide on the parties that support the industrial sector.
•  Signing a memorandum of understanding with business solutions providers.
•  Signing a memorandum of understanding with scientific research support funds.
•  Holding specialized workshops for industrial companies on a geographical and sectoral basis to provide them with technical support in various fields.